Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
Our professional trained technicians are ready at SERVPRO of Hayward to scope your water damaged property and we will set in to set a plan right away. We will come and determine what type of water you have at hand. We will determine the source and then figure out whether it is contaminated or not to make sure you are safe. Our priority is to make sure our customer's needs are being met and are safely being done in the process. If you need our assistance and need your experience exceptional we are just a phone call away at 715-634-0699.
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture