SERVPRO Teams were out for Hurricane Irma cleanup

10/11/2017 (Permalink)

Chris Nelson, Mike Hartung, Andrew Mathews, and Jake Erickson all of SERVPRO of Barron, Dunn, and Rusk Counties heading to Florida

Our SERVPRO Production Manager Chris Nelson of SERVPRO of Barron, Dunn, and Rusk Counties headed out to Florida for Hurricane Irma cleanup and restoration.  Chris, along with his Fire and Water Damage Technicians, Mike Hartung, Andrew Mathews, and Jake Erickson all of SERVPRO of Barron, Dunn, and Rusk Counties all put in an  excellent communication process, and professional service to the below customer.  The customer left an awesome message(below) for our franchise owner Andrea Hanestad which also owns SERVPRO of Hayward location.

Dear Andrea,

I completed the customer survey, but I also wanted to follow up with a personal email.

We had waited almost a week to get a return call from another restoration company.  When I called SERVPRO, I received a call back the next day.  It was worth waiting for Chris and his crew to drive to Florida.  

Mike, Jake, and Andy were the BEST.  Professionally dressed, polite and experts in their field.  The removal of flood damaged drywall, cabinets, and appliances were done in a "surgical" manner.  When they came back and removed the contents from the yard, it looked like nothing had been placed there.

For the most part, we are not use to this level of quality work by some of our contracted providers.  Chris was an excellent communicator and kept me up to date what was going to happen and when they would be returning for their equipment.  Any time that was given, the "guys" arrived at the given time.

Thank you for sending your crew to Florida to help us when we needed it the most.  If you would also thank their families who made the sacrifice of being without a husband, father or son.

Bless You, 

Susan A.

St. Augustine, FL

SERVPRO ofHayward specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit the Hayward area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (715)634-0699