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Fire & Water - Cleanup & Restoration

Tackling Insurance Claims the SERVPRO Way | SERVPRO of Hayward

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of Hayward is Here to Help® with your business' disaster recovery!

When disaster strikes, keeping your family safe amidst the chaos and sheer danger is usually your top priority. After all, fires, floods and severe weather can be really unpredictable and can get out of control fast.

In addition to the danger they pose to your family, they can also cause serious damage to your home and property. The good news is that as long as your family is safe, the rest can be repaired and restored.

Did you know that our team is not only highly trained in the latest restoration techniques, but we can also help you submit your insurance claim?

The Documentation Process

Even though it can be overwhelming to deal with the aftermath of a disaster, it is important for you to take action immediately to start your recovery. That’s because certain situations like lingering moisture or structural problems can continue to cause issues in your home the longer they are left unaddressed.

Of course, your top priority is to keep your family safe until the disaster situation is over or at least contained. Once you have deemed everyone safe and accounted for, get us on the phone right away.

We will ask all kinds of questions about your particular situation and will start to create your restoration plan from that very first phone call. We will be on our way to you quickly, but take some photos of the destruction while you wait for us to arrive. Your insurance company will want images of the damage, so you might as well provide them with the freshest photos possible.

Leaving the Restoration to Us

We will focus on securing your home as soon as we arrive because we know that even a small amount of damage can expose your home to the elements and further issues. We can lay out tarps, secure roofs and board up windows right away before turning our attention to your recovery.

Our team is proudly trained on the latest and most advanced restoration and cleaning methods, and we also know the ins and outs of what goes into a complete insurance claim.

First, we will document your losses in an itemized list and we will take some of our own professional images of the damage. We will add your photos to the portfolio as well and then we will work with your insurance company to submit it in a timely manner. We will also make sure that we meet your insurance’s inspection standards with the goal of helping lower any more potential costs.

We are proud to prioritize restoring rather than replacing your belongings, which means we will do everything in our power to save more of your money and as many of your possessions as possible. Let’s work together to help you recover and rebuild after a fire, flood or storm.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

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