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Fire & Water - Cleanup & Restoration

What Stinks? Dealing With Sewage Leaks | SERVPRO of Hayward

3/15/2024 (Permalink)

sewage water pooling on a kitchen floor after a leak SERVPRO of Hayward is always ready to respond to your call when biohazard incidents strike.

If we had to guess, we would say that most homeowners and business owners would agree that suffering from a sewage leak makes the top of their worst nightmare lists. The sheer gross factor, coupled with the potentially dangerous situation, can be really frustrating to deal with.

Unfortunately, sewage leaks are a common occurrence and can happen to anyone at any time. Thankfully, that’s where we come in! We explain the steps for responding to a sewage leak below so you can stay in control and recover faster.

Taking Control

Sewage backups happen whenever your pipe is clogged or blocked with something that prevents the sewage from flowing down and away from your home. The sewage will have nowhere to go except for back up into your toilet, sink or even tub. Sewage leaks can also happen if your pipe becomes compromised or bursts, which can lead to sewage raining down from the ceiling.

No matter how your situation develops, it is important to prioritize your safety by not touching the water. Water is broken down into three different categories: white water, gray water and black water. Sewage falls into the black water category because it can contain toxic substances that are harmful or even deadly to humans.

If you can locate and access the water shutoff valve that is controlling the problematic pipe or fixture without getting into the water, shut it off and then start opening up windows. The fumes themselves can be overwhelming, so focus on ventilating the room right away.

Where SERVPRO® Jumps In

After you have the situation mildly under control, we want you to call us! We have a highly trained restoration and cleaning team that can handle any biohazard situation confidently, which is why we want you to get us on the phone as quickly as you can. We have the proper safety gear and training to handle any sort of sewage situation quickly and efficiently.

We will be on our way to you right away, so take some photos of the damage while you wait. Obviously these photos won’t be making their way into a keepsake album any time soon, but they are essential for your insurance company to have.

Once we arrive, we will focus on identifying the source of the leak and then we will get to work on removing the sewage. Since sewage can be toxic and really dangerous, our crew will be dressed from head to toe in the latest safety gear.

While some of our technicians will focus on fixing the problem so it doesn’t happen again, our cleaning crew will be focused on finishing up with the sewage removal before we turn our attention to any lingering odors. We can employ deodorizers to make sure the stink is completely removed, and we can tackle any repairs that are needed at this time as well.

Don’t let the stink take control! Contact us right away so we can take care of your sewage leak with confidence and safety in mind.

Sewage leaks should always be cleaned up by professionals. Call SERVPRO®, and we will take care of you.


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